privacy notice lets you know what happens to any personal data that you give to
us, or any that we may collect from or about you. It applies to all products
and services, and instances where we collect your personal data.
privacy notice applies to personal information processed by or on behalf of Harleston Joinery Ltd
to this privacy notice
change this privacy notice from time to time by updating this page in order to
reflect changes in the law and/or our privacy practices. We encourage you to
check this privacy notice for changes whenever you visit our website – http://harlestonjoinery.co.uk/
About Harleston Joinery Ltd
Harleston Joinery Ltd, 2a Fuller Road, Harleston Industrial Estate, Harleston,
Norfolk, IP20 9EA. We are a data controller of your personal data. Harleston
Joinery Ltd is the company which provides your product or service and are named
in these terms and conditions.
2. What kinds of personal
information about you do we process?
information that we’ll process in connection with all of our products and
services, if relevant, includes:
Personal and contact details, such as title, full name,
contact details and contact details history Family members or any other
person who may be included/involved in the work (if relevant to the work to
be undertaken) Records of your contact with
such as via phone conversation, email, website enquiry or social media. Products and services you have had from us, as
well as have been enquired about. Property information, such as full location, property
type, buildings listings, approx property age, description of
construction, job requirements, structural defects and any other notable
remarks. Information we obtained from
including any information as detailed above we may have obtained.
3. What is the source of your
personal information from the following general sources:
directly, and/or from family members, other occupants to a property we have
been asked to provide an estimate for.
From other sources such as other
contractors who may be or have carried out work previously. If your property is rented
then information may be gathered from a Landlord/Agent
4. What do we use your personal data for?
your personal data, including any of the persona data listed above, for the
Core needs of the business
to communicate with customers about work which is being undertaken or has
been undertaken, Updating your records, Managing any aspect of the
product, To improve the operation of
our business, To follow guidance and best
practice under the change to rules of governmental and regulatory bodies, To monitor and to keep
records of our communications To comply with legal and
regulatory obligations, requirements and guidance
5. What are the legal grounds for
our processing of your personal information (including when we share it with
on the following legal bases to use your personal data:
Where it is needed to
provide you with our products or services, such as:
a) Needs of the business to communicate with you
about work which is being undertaken or has been undertaken,
b) Managing products and services you have had with us, or an enquiry for one
c) Updating your records It is our contractual obligation to,
- When making an enquiry for work with Harleston
Joinery Ltd it is our contractual obligation to process the data given to us in
order for us to provide you with either an estimate, product or service.
6. When do we share your personal information with
We do not
share any personal information with any other organisations or third parties
without gaining consent from the individual from whom the
data is concerning.
your personal information transferred outside the UK?
based in the UK and information is never knowingly transferred outside the UK
8. What should you do if your personal information
should tell us so that we can update our records using the details in the
Contact Us section of our website. We’ll then update your records if we can.
9. Do you have to provide your personal information
unable to provide you with our products or services if you do not provide
certain information to us. If in any doubt regarding what personal information
we may need please contact us directly and we can make you aware of the minimum
information we require to provide you with a product or service.
10. For how long is your personal information
retained by us?
explain otherwise to you, we’ll hold your personal information based on the
For as long as we have
reasonable business needs, such as managing our relationship with you and
managing our operations For as long as we provide
goods and/or services to you and then for as long as someone could bring a
warranty claim against us; and/or Retention periods in line
with legal and regulatory requirements or guidance.
11. What are your rights under
data protection laws?
Here is a
list of the rights that all individuals have under data protection laws. They
don’t apply in all circumstances. If you wish to use any of them, we’ll explain
at that time if they are engaged or not. The right of data portability is only
relevant from May 2018.
The right to be informed
about the processing of your personal information The right to have your
personal information corrected if it is inaccurate and to have
incomplete personal information completed The right to object
to processing of your personal information The right to restrict
processing of your personal information The right to have your
personal information erased (the “right to be forgotten”) The right to request
access to your personal information and to obtain information about
how we process it The right to move, copy
or transfer your personal information (“data portability”)
the right to complain to the Information Commissioner’s Office which enforces
data protection laws: https://ico.org.uk/. You can contact us using the details
12. Your right to object
the right to object to certain purposes for processing, you can contact us by
going to the
Contact Us section of our website to exercise these rights.
have any questions about this privacy notice, or if you wish to exercise your
rights, you can contact us by going to the
Contact Us section of our website.
Alternatively, you can write to Harleston Joinery Ltd, 2a Fuller Road,
Harleston, Norfolk, IP20 9EA marking it for the attention of the Managing